Mark the letter A, B, C, or D on your answer sheet to indicate the correct option that best fits each of the numbered
Mark the letter A, B, C, or D on your answer sheet to indicate the correct option that best fits each of the numbered blanks.
Are you thinking of becoming a receptionist? Many people might tell you it's an easy job. However, a receptionist has many responsibilities. So, what makes a good receptionist? First of all, receptionists have to be friendly and welcoming. They're often the first people (18)_____________, so they need to create a good image for the visitors. Good communication skills are really important, and they need (19)_________________. Second, good receptionists should be organized. They will have to multitask because they often need to cope with many requests at the same time. They will receive information from people and______________(20). They should also have a good memory so that they remember important details about customers or visitors. Next, they need to know a lot about the company they work for and the services or products it offers. They need to be confident that they know the facts and that the information they tell the customers is correct. This will help them answer customers' questions or find help from the right person. Finally, receptionists need to have good technology skills. There's lots of equipment receptionists need to use in order to do their jobs effectively. Sometimes, they'll need to help their co-workers who aren't so good with technology. Also, technology is always changing, so receptionists (21)__________________.
Do you think you have these skills and characteristics? Do you enjoy (22)________________. Do you like the idea of working in a job with lots of responsibilities? If the answer to these questions is "yes", then being a receptionist might be the right job for you.
Trả lời cho các câu 710485, 710486, 710487, 710488, 710489 dưới đây:
Đáp án đúng là: A
Đại từ quan hệ “who” thay cho “first people”
Thông tin:
They're often the first people who see and speak to visitors at a company or organization, so they need to create a good image for the visitors.
Tạm dịch:
Họ thường là những người đầu tiên nhìn thấy và nói chuyện với du khách tại một công ty, tổ chức nên họ cần tạo được hình ảnh tốt cho du khách.
Đáp án đúng là: C
Need + to V
Thông tin:
Good communication skills are really important, and they need to be patient and professional in all situations
Tạm dịch:
Kỹ năng giao tiếp tốt thực sự quan trọng và họ cần phải kiên nhẫn và chuyên nghiệp trong mọi tình huống.
Đáp án đúng là: B
“And” nối 2 vế tương đương
Thông tin:
They will receive information from people and they'll need to take action
Tạm dịch:
Họ sẽ nhận được thông tin từ mọi người và họ sẽ cần phải hành động
Đáp án đúng là: A
Thì tương lai đơn: S + will + V
Thông tin:
Also, technology is always changing, so receptionists will need to adapt to and learn how to use new tools.
Tạm dịch:
Ngoài ra, công nghệ luôn thay đổi nên nhân viên lễ tân sẽ cần phải thích nghi và học cách sử dụng các công cụ mới.
Đáp án đúng là: A
Enjoy + Ving
Thông tin:
Do you enjoy working with different types of people in different situations?
Tạm dịch:
Bạn có thích làm việc với nhiều loại người khác nhau trong những tình huống khác nhau không?
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