Read the following passages and choose the best fits answers in the blanks.Are you thinking of becoming a
Read the following passages and choose the best fits answers in the blanks.
Are you thinking of becoming a receptionist? Many people might tell you it's an easy job. However, a receptionist has many responsibilities. So, what makes a good receptionist?
First of all, receptionists have to be friendly and welcoming. They're often the first people (6)_____________, so they need to create a good image for the visitors. Good communication skills are really important, and they need (7)_________________.
Second, good receptionists should be organized. They will have to multitask because they often need to cope with many requests at the same time. They will receive information from people and______________(8). They should also have a good memory so that they remember important details about customers or visitors.
Next, they need to know a lot about the company they work for and the services or products it offers. They need to be confident that they know the facts and that the information they tell the customers is correct. This will help them answer customers' questions or find help from the right person.
Finally, receptionists need to have good technology skills. There's lots of equipment receptionists need to use in order to do their jobs effectively. Sometimes, they'll need to help their co-workers who aren't so good with technology. Also, technology is always changing, so receptionists (9)__________________.
Do you think you have these skills and characteristics? Do you enjoy (10)________________. Do you like the idea of working in a job with lots of responsibilities? If the answer to these questions is "yes", then being a receptionist might be the right job for you.
Trả lời cho các câu 1, 2, 3, 4, 5, 6 dưới đây:
Question 6.
Đáp án đúng là: C
Đáp án cần chọn là: C
Question 7.
Đáp án đúng là: B
Đáp án cần chọn là: B
Question 8.
Đáp án đúng là: A
Đáp án cần chọn là: A
Question 9.
Đáp án đúng là: A
Đáp án cần chọn là: A
Question 10.
Đáp án đúng là: A
Đáp án cần chọn là: A
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