Dear Sir/Madam, a. But when I arrive the airport, I had to wait two hours before the plane took off. b. I am writing
Dear Sir/Madam,
a. But when I arrive the airport, I had to wait two hours before the plane took off.
b. I am writing this letter to complain about a flight to Las Vegas that I took on your airline last Friday. I was very disappointed with the services that your airline provided.
c. Furthermore, your staff didn't seem to be experienced or well trained in passenger service.
d. Addtionally, the seats were so uncomfortable that I couldn't sleep a minute during the whole flight.
e. I should have attended an important meeting in Las Vegas, so I booked a flight for 8:00 p.m.
f. I demand an immediate refund, or I may have to take legal action against you.
Truly,
SimonLee
(Adapted ABC TOEIC)
Đáp án đúng là: B
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Đáp án cần chọn là: B
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